Frequently Asked Questions

General

What is Thrico?

Thrico is a comprehensive community management platform that enables organizations to build, manage, and scale their communities with features like feeds, groups, events, marketplace, gamification, and more.

Who is Thrico for?

Thrico is designed for alumni networks, professional associations, member organizations, enterprise communities, and any organization that needs a robust community platform.

How do I get started?

See our Quick Start Guide to get up and running in minutes.

Pricing & Billing

How does pricing work?

Thrico offers tiered subscription plans based on the number of members and features. See our Billing documentation for details.

Can I change my plan?

Yes, you can upgrade or downgrade your plan at any time from the billing settings.

Technical

What APIs are available?

Thrico provides both GraphQL and REST APIs. See our API Reference for full documentation.

Is there a mobile app?

Yes, Thrico has native iOS and Android apps. See Mobile Apps for details.

How is data secured?

See our Security documentation for details on authentication, encryption, and data protection.

Support

How do I contact support?

You can reach our support team through the dashboard or at support@thrico.com.

Where can I report bugs?

Bugs can be reported through the support portal or via the in-app feedback tool.